Use case · Returns & Claims

Match every return and claim to what actually shipped.

Agents check every return and claim against the original order, proof of delivery, and any condition evidence provided, flagging what doesn't support the credit being requested.

Cloudsquid surfacing a return or claim exception with evidence for review

Where value leaks

Returns get approved faster than they get verified.

Retail and distribution teams process returns and claims at volume, and verification is the first step to get skipped under pressure. Credits issued against unsupported claims are a recurring, quiet leak.

1–2%

of revenue is exposed to unverified returns and claims

100%

of claims checked against proof of delivery and order history

Hours

not weeks, to clear a claims backlog with evidence attached

Proof

Verifying every return changes what claims get approved.

$50K

duplicate invoice surfaced

A US craft brewery · Cloudsquid customer result

$730K

in errors surfaced

A construction wholesaler · 90% less manual reconciliation · Cloudsquid customer result

< 2 hours

to audit a full year of AP

100% transaction coverage · Cloudsquid customer result

Use cases

Start with the work your team never gets through.

01

Claims validation

02

Proof-of-delivery matching

03

Duplicate claim detection

04

Credit approval routing

Which process would you hand over first?